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Return & Cancellation

Our return policy

All upholstered furniture purchased online may be returned within three days of delivery for in-store exchange only. Merchandise must be in new condition and a restocking fee of up to 30% may apply. Upon inspection, merchandise not returned in good condition may be rejected or subject to additional usage fees. For more information please review the Online Terms and Conditions of Sale.

How do I return an upholstered furniture item?

Products may be returned within three days of delivery for exchange only by contacting your local Furniture Galleries that delivered your product(s) or by calling +91 9829488511. While every item in our collection is inspected before leaving our warehouse, please contact us immediately should damage occur in transit or if you discover any manufacturer defect. Once we have gathered all of your information, you will be contacted to set up a time for merchandise pick-up.

Upon return, your merchandise will be inspected. Merchandise must be in new condition and a restocking fee up to 30% may apply. Upon inspection, merchandise not returned in good condition may be rejected or subject to additional usage fees. For more information please review the Online Terms and Conditions of Sale.

Refund mode & duration

If you are approved by us, then your refund will be processed as credit shell or on special condition a credit will be applied to the credit card or original method of payment, within 7 to 14 working days.

All returned furniture is reimbursed as credit shell with the original purchase cost after cutting shipping & handling charges (both ways).

REFUSED DELIVERY

Customers will be responsible for all cost incurred in shipping and store handling. Once the furniture is returned to company’s warehouse, then only the credit will be generated for the original purchase cost minus shipping and handling (both ways). All reimbursements are issued as company credit that can be used for new purchasing.

Cancellation Policy

You can cancel your order within one hour of placing the order.

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